Question 1

What does "cure your mortar" mean?

Accepted Answer

The cleaning process prior to using your mortar is called "Curing". These steps are needed only once, when the product is new.

"Curing it" will remove the excess material (stone dust) that your mortar may have on its surface and will prevent the produced powder from mixing with the food prepared on it.

Question 2

How to care and cure your new mortar?

Accepted Answer

You'll need:
1 Brush    |    7oz (aprox) raw rice    |    1.7oz salt
 
Step 1. You must wash your mortar with a brush and water, to remove any remaining dust that might be embedded between the pores and let it dry.

Step 2. Place 3.5oz of raw rice into the mortar. Start grinding it with the help of the pestle in circular movements over the entire concave area. Keep these movements until the rice is completely pulverized, you will notice that the rice powder acquires a gray tone, due to the stone dust.

Step 3. Remove the powder from your mortar with the help of the dry brush and pour the 1.7oz of salt. Start grinding again in circular movements for about 5 min or until you obtain fine salt. (Remember to do this procedure for the entire concave part).

Step 4. Again clean-up your mortar with the help of the brush and water, and repeat the instructions in Step 2.

Step 5. Once the rice powder looks as clean as possible (not grayish), wash your mortar with water using the brush and let it dry.
 
YOU ARE DONE! Your mortar is "cured" and ready to use with any food. (Remember this process must be done once)

Your molcajete is no-dishwasher safe.

Question 3

How care best for a stone product?

Accepted Answer

Basalt is a type of volcanic rock full of minerals that makes it a great material and helpful tool. It is so noble and resistant that if taken well care of it, it can last for generations. 
Here are some tips we have encountered together with our artisan's team that will help you to care and maintain your Duplo product and maybe even pass it form generation to generation. 
When purchasing a mortar or Molcajete that will be destined to prepare or contain food, it is necessary to cure it before use.
After use make sure to wash it with a fiber brush to remove all remains of food.
Basalt stone is not meant to be washed inside a dishwasher. Only hand-washed allowed.
Be aware that because of the nature of the material, with time and use the stone may acquire a darker color. Due to being exposed to different food oils. This how ever, it’s the beauty of owning a natural, crafted product that with use will showcase the story is making along with you. 
If you would like to make the tone of your product even in color, we suggest to fully expose the stone to oils. Passing your hands through all the surface of the piece. This will make sure your mortar to be always darker and you will no longer notice uneven dark oil spots.
Basalt stone can be exposed to high temperatures, nonetheless we do not encourage nor recommend to use it inside the Microwave.

Question 4

How care best for my Duplo wooden base?

Accepted Answer

The best way to take care of your Duplo wooden base/ product is:
Do not expose it to extremely humid weather conditions.
Do not rinse directly from the water-tap. 
To clean it use a not so wet cloth.
Every 1 or 1.5 years apply oil-based products to prevent dryness and cracks. We recommend the product Rubio Monocoat but you can also apply bee's wax. 
Do not introduce the wood base to direct fire like the grill or the oven.

Question 5

About Lava Fire pit

Accepted Answer

Basalt stone can resist temperatures up to 2,282°F (1,250ºC), allowing the Lava fire pit to maintain warmth for longer periods of time. 
Therefore we enlist some major safety instructions when using and handling your new fire pit.

Safety must be a priority when using a fire pit
Fire pit fuel is highly flammable and dangerous if not handled as indicated. 
The Fire pit must be used strictly on a flat, horizontal surface.
Use 70% or 90% bio-isopropyl alcohol as fuel. 
Never fill the stainless steel cup with more than 1" from the edge. 
Use only an extended lighter or a long match to ignite.
Never refill, move or touch the lava-stone pit while burning nor when it is still hot. 
Cover the top compartment to extinguish the flame. Do not attempt to blow out.

WARNING: Never refill, move or touch the lava-stone pit while burning nor when it is still hot. This can provoke severe burning on the skin.

Question 6

How to wash Mantel A Set?

Accepted Answer

Being 100% organic cotton, after the first wash the fabric of the mats will shrink a little, we strongly recommend to wash your mats by:
Hand wash (preferably)
Dry in the shadow to maintain the natural color of the textile for longer.
or
Machine wash (cold delicate cycle)
Immerse the mat in cold water with a splash of soap for delicate garments in the affected area.
With a small brush gently clean the stain.
Dry in the shadow to maintain the natural color of the textile for longer.

Question 7

How to wash Mantel L Set?

Accepted Answer

Being 100% organic wool, after the first wash the fabric of the mats will shrink a little, we strongly recommend to wash your mats by:
Dry cleaning (preferably)
or
	Only for small stains
Immerse the mat in cold water with a splash of soap for delicate garments in the affected area.
With a small brush gently clean the stain.
Dry in the shadow to maintain the natural color of the textile for longer.

Question 8

Serving suggestion for Tequilero H and Mezcalero T and Vaso W glassware

Accepted Answer

Here is a list of recommendations for you to fully enjoy the experience of drinking from your new shot glass. ¡Salud!
Rest the shot glass in a receipt with water for at least 5 min. Make sure the water fully covers the stone, so that the pores of the rock are filled with it. 
Place the wet glass inside the freezer for at least half an hour (30min). 
Take out the shot glass from the freezer, pour your favourite drink and enjoy it ice-cold!

Question 9

About Plancha Z stone grill

Accepted Answer

Basalt stone can resist temperatures up to 2,282 °F (1,250ºC), allowing this product to be your ideal companion to seal your thin stakes or to maintain your dish warm for longer. 
Plancha Z stone grill can be placed directly into the grill or inside the oven.

ATTENTION: Extreme caution when handling the stone grill as it can cause severe skin burns if touched directly.

Frequently asked questions

What does "cure your mortar" mean?

How to care and cure your new mortar?

How care best for a stone product?

How care best for my Duplo wooden base?

About Lava Fire pit

How to wash Mantel A Set?

How to wash Mantel L Set?

Serving suggestion for Tequilero H and Mezcalero T and Vaso W glassware

About Plancha Z stone grill

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